What are People Really Wanting When Searching for a Stair Lift

November 5, 2009 by Admin  
Filed under General

People looking for a stair lift are wanting a few simple things from a local representative.  First, they want fast, good information.  Second, they want to be treated with respect by a friendly, compassionate, knowledgeable company.  Third, they want a fair price for the product and service offered.

Client comments clearly focus on the total experience as being extremely important.

“The contact dave was very helpful& courtious.and i am in the process of making a purchase, thankyou! “Industry, PA

“I have received extremely informative emails, your website if great and I’ve talked with a very helpful and understanding woman.  All in all, a wonderful experience!! Missouri, USA

“My Dr. had the paperwork fax to him on time. I am very pleased with effeciecency of your company.” Federalsburg, MD

“The best company I have dealt with in a long time.”  Edmonton, Alberta

“We spoke with Jeff this am and he was at my father’s house this afternoon. The chair is coming tomorrow! Your service was amazing! Thanks so much.”  PA
“I can not tell you how pleased i am with the response and the kindness already shown.  i can’t wait to work with you folks again.” Kansas City, MO
“I had a good time talking to Mark I had a special need and he got right to it and solved the problem for me.  My friend also has Silver Cross for her lift and wheel chair and she said she loved the company when they were there.  I can only say good things about Silver Cross.” Ontario

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Farmer Trades Stairlifts for Ceiling Lift

September 1, 2009 by Admin  
Filed under General

A farmer from rural Kansas with a neuromuscular disease had three recycled stairlifts in his home, which SILVER CROSS-Kansas City installed over a year ago.

His condition has progressed and he has asked us to provide an overhead ceiling lift to make it easier for his wife and son to do basic transfers for him. We took his two stairlifts as a trade-in, and in turn he purchased a demo model portable overhead track system that allowed them to go on vacation.

Upon his return he told us it worked so well that he wants us to put up a ceiling track in his bathroom to simplify bathing, etc. Happy motoring to our farmer friend!

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Welcome to the new SILVER CROSS Blog!

January 13, 2009 by Admin  
Filed under General

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Welcome to the new SILVER CROSS blog!  Thanks for stopping by.  This blog is a DO FOLLOW blog so YOU COMMENT – WE FOLLOW and we are really looking forward to reading what you have to say.  The goal of this blog is to cover topics that focus on maintaining your independence ranging from stair lift and other home lift choices, funding sources for home accessibility equipment and discussions on strategies to make your home more accessible.  We want to help and this blog is dedicated to providing you with a place to discuss your challenges, asking questions and to receive information on some of your more important stair lift questions.

We here at SILVER CROSS will also strive to provide you some great resources to review during each post and keep you up-to-date when possible on stair lift manufacturer changes and/or news impacting various stair lift topics including curved stair lifts versus straight stair lifts, electric versus battery operated stair lifts and related stair lift topics that we may believe would be of interest to you the viewers.  Further, we want to hear from you, if you know of a stair lift topic that you want us to write about, make sure to send us an email (rharvey@silvercross.com).

Thanks for checking out the new SILVER CROSS blog and make sure you bookmark us and check back with us often.

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