SILVER CROSS Calgary Opening June 1st, 2010
Mark Andrews is opening SILVER CROSS Calgary on June 1st, 2010. Mark will offer recycled and new home health care equipment including such products as stair lifts, wheelchair lifts, porch lifts, home elevators, electric scooters, power wheelchairs, ceiling and patient lifts, hospital beds, walk in bath tubs, rollators and dumbwaiters.
SILVER CROSS Calgary, 12180 44st. SE, Calgary, Alberta, T2Z 4A2 Canada Phone: 403-236-1338
Mark joins the opening of new SILVER CROSS locations in Edmonton and Victoria in Western Canada.
What are People Really Wanting When Searching for a Stair Lift
People looking for a stair lift are wanting a few simple things from a local representative. First, they want fast, good information. Second, they want to be treated with respect by a friendly, compassionate, knowledgeable company. Third, they want a fair price for the product and service offered.
Client comments clearly focus on the total experience as being extremely important.
“The contact dave was very helpful& courtious.and i am in the process of making a purchase, thankyou! “Industry, PA
“I have received extremely informative emails, your website if great and I’ve talked with a very helpful and understanding woman. All in all, a wonderful experience!! Missouri, USA
“My Dr. had the paperwork fax to him on time. I am very pleased with effeciecency of your company.” Federalsburg, MD
“The best company I have dealt with in a long time.” Edmonton, Alberta
New Stair Lift Models Not Necessarily Better
I have been the stairlift industry for almost 20 years and there is one thing that I have learned the hardway. A new stairlift model is not necessarily better. What I mean by this is that I have found that stairlift models that have been out in the marketplace for at least two years tend to be more reliable than a new stairlift model. It seems to take about two years for the stair lift manufacturers to iron out the kinks of a new stair lift model.
Almost without exception, I have witnessed launch of many new and improved stairlift models. Most often, there has been a period of time where the stairlift dealer is forced to be the research and development team in the field for the stairlift manufacturer. The stair lift user does not benefit from this process.
The more complex the stair lift, the more the need for some time in the marketplace to work out the issues. A curved stair lift would require perhaps even more time in the field than a straight stairlift since a curved stair lift tends to be more complex.
This some thinking would apply to a curved stair lift or straight stair lift with more new options available. New and improved is not necessarily better.
What are some of the factors that establish a stairlift as being proven and stable in the field?
1. The stair lift installation company and their installers are familiar with the service and weak points,
2. The installers have been trained in the stair lift model installation,
3. The stair lift dealer has the key parts in stock if service issues arise,
4. The stairlift manufacturer has sufficient technical staff that are familiar with the new model,
5. A period of time has passed so that new product launch issues have been addressed with design improvements.
It is highly advisable to include the length of time that a stairlift model has been out in the marketplace as one of your stairlift questions. Give substantial weight to this factor in your decision making process of selecting the right stairlift for your specific needs.